Baptist Medical Group Primary Care - Live Oak

 DEPARTMENT OF BAPTIST HOSPITAL

Baptist Medical Group Primary Care - Live Oak, provides comprehensive health care for individuals and families. Our practice is centered on quality, one-on-one patient care between you and board certified family medicine providers.

Medical Services
We offer a full scope of treatment options for a wide array of conditions, including minor aches, pains, bruises, scrapes, bites, colds, sinus infections, ear aches, diabetes management and other ailments.

Our Providers
Our physician, David Kellen, M.D., and Martha Green, M.D., are joined by a physician assistant, Julie Baltz, P.A., and nurse practitioners, Áine Wade, FNP-C, AGACNP-C, and Mary Ellen Neal, APRN. We invite you to learn more about our providers by visiting their profile pages.

Our Staff
While visiting our office, you will meet our team. The front office staff will welcome you and help with paperwork. They will also coordinate with clinical staff on your arrival and care needs.

New Patients
We’re so happy to have the opportunity to provide you with the compassionate, personal health care experience you deserve. To ensure you have a pleasant first office visit, you will receive a text message prior to your appointment to pre-register. The text message will come from Phreesia. Follow the prompts on the link, if you are unable to pre-register, please arrive early so we can complete the paperwork.

Please review the information in the “What to Bring” section below and the full “Appointment Information” section prior to your appointment. As always, you can contact our office with any questions.

• Contact us at 448.227.8637 to schedule your appointment.
• Online at EasySchedule.com.

Appointment Information

Scheduling
Online scheduling is simple and secure for making an appointment. Click here to begin. You may also call our office at 850.908.3310 to schedule an appointment.

Digital Registration
Baptist Medical Group is committed to providing patients easy-to-use digital options for a more convenient registration and check-in experience. Save time and skip the line with digital registration. 

Three days before your appointment, you will receive a text from 866.716.9656 or an email from noreply@phreesia.com with a link to register in advance. The same registration information commonly filled out in the office can now be completed digitally before your appointment.

What to Bring
Bring to the appointment your completed new-patient paperwork, a valid photo ID, current insurance card, your current prescription bottles, supplements and over-the-counter medications you’re taking. Patients are always welcome to bring a significant other, family member or caregiver with them to appointments.

Arrival
We recommend patients arrive 15 minutes prior to appointment time. This helps the front office team provide a smooth patient transition from the waiting area to consultation and caregiving.

Missed Appointment
We understand that sometimes unexpected occurrences may arise that would cause you to cancel or miss an appointment. Please let us know immediately if you run late or you are unable to keep your appointment. Please notify the office at least 24 hours in advance whenever you must cancel or reschedule your appointment.

Most Insurances Accepted
We accept most major insurance plans. Please call our office to learn the financial details specific to your insurance coverage.

Our Financial Policy
Our financial policy states that co-payments, co-insurance, deductibles and any outstanding balances are due at the time of service. Please adhere to this policy and pay those items (as defined by your insurance policy) during your appointment. We accept payments in cash, check or credit card.

You are financially responsible for the care you receive, even if your insurance does not pay. If you have questions, contact our office. Our staff will do everything we can to serve you.