COVID-19 Preparedness Information

Reviewed: March 11, 2020

What you need to know about COVID-19

For the latest information on COVID-19, visit or

Baptist Health Care continues to provide patient care at all our locations. All services remain open and we are taking all the necessary precautions to ensure that people in our care, team members and visitors remain safe. Our goal is to inform and allay any fears regarding COVID-19. We are following guidance from the Centers for Disease Control (CDC) and reports from the Florida Department of Health for accurate and timely updates.

  • Protocols are in place for infection control and the staff is continually educated and drilled on preventative measures, not just for this particular situation.
  • We follow all CDC guidelines for establishing those protocols and practices.
  • Signs are being posted in Baptist clinics and ERs asking patients who have fever or respiratory symptoms AND have been out of the country or in contact with people who were diagnosed with COVID-19 in the two weeks before symptoms started to go directly to the registration desk and let them know.
  • We are making sure all waiting areas have tissues, trash cans and hand sanitizer available.
  • Florida Department of Health has asked that anyone with a possible exposure to call ahead to let health care providers know they are coming to the hospital or a clinic.
  • If a patient arrives at the ER or a clinic showing respiratory symptoms or fever, he/she will be given a surgical mask to wear and placed in a private room asap or asked to sit at least 6 feet away from others in the waiting room until a private room becomes available.
    • Baptist will coordinate with the health department to determine whether the patient meets the CDC criteria for COVID-19 testing.
  • We encourage the public to practice good “respiratory etiquette,” which includes:
    • Covering coughs and sneezes with tissue or elbow. Do not sneeze or cough into your hand because the next surface you touch could become contaminated.
    • Stay home if you are sick.
    • Wash hands with soap and water or an alcohol-based sanitizer.
    • Avoid touching eyes, nose and mouth.
    • Get a flu shot.
  • We also encourage the public to visit for more information. For specific information about infection prevention in the home, they should visit