Patient Billing
PatientWallet, is a self-service tool for managing Baptist Health Care bills. You can log into your PatientWallet at any time from your mobile phone, tablet, or desktop. You can view and pay bills, create payment plans, communicate directly with our Customer Service Billing department, and more. You must have a billing statement with a secure health code linked to PatientWallet to use this service. To access PatientWallet go to www.bhc.patientwallet.com
Bill Pay
For your convenience, we offer easy, secure online bill payment. We accept major credit cards (Visa, Mastercard, American Express or Discover) and will accept either partial or full payment of your bill. Click here for step-by-step instructions for setting up and navigating your PatientWallet account.
Questions About Your Bill
If you have questions about your bill, use our self-service financial platform PatientWallet® . If you have a Baptist Health Care statement with a secure code, please set up your account with PatientWallet®. If you don’t have a billing statement with a secure code, then you can use the online contact form to request help.
Provide Additional Documents
If you would like to provide a copy of any documents to support your account, please use our PatientWallet® platform. If you have a Baptist Health Care statement with a secure code, please set up your account with PatientWallet®. If you don’t have a billing statement with a secure code, then you can use the online contact form to request help.
Request Billing Statement
Requesting a copy of an itemized statement or other billing documents, please use our PatientWallet® platform. If you have a Baptist Health Care statement with a secure code, please set up your account with PatientWallet®. If you don’t have a billing statement with a secure code, then you can use the online contact form to request help.
Billing and Charge Dispute Process
Learn more about billing and charge disputes, including how to submit a complaint and our internal processes for addressing your concerns.