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Governance, Risk and Compliance

If you have concerns about patient care and safety at Baptist Health Care, please notify a charge nurse, a unit manager or House Supervisor. If your concerns have not been addressed to your satisfaction, please contact administration at 448.227.8000. If these patient care and safety concerns continue to remain unresolved, we encourage you to contact the Florida Agency for Health Care Administration at 2727 Mahan Drive, Tallahassee, FL, 32308, or call 1.888.419.3456. You may also contact DNV Healthcare by email at  hospitalcomplaint@dnvgl.com, by phone at 1.866.496.9647, or via their website at dvnglhealthcare.com/patient-complaint-report.