Baptist Medical Group - ENT & Audiology

 DEPARTMENT OF BAPTIST HOSPITAL

Deeply rooted in our Mission to help people throughout life’s journey, to make us – our community – better, Baptist Health Care offers groundbreaking care at Baptist Medical Group – ENT & Audiology. Baptist Health Care continues to transform to better serve our community now and for generations to come.

At Baptist Medical Group- ENT & Audiology, you and your child can count on receiving quality personalized medical care for a wide range of otolaryngology needs. Our ENT physicians and advanced practice providers will take the time to listen to you and clearly answer your questions. Our staff is courteous and prompt, always putting the patients' needs first.

Appointment Information

We are currently accepting new patients and offer convenient appointments. It’s simple, secure and easy to request an appointment online. You can also feel free to contact our office to schedule an appointment over the phone.

Refer to Us

As a convenience to your primary care physician, they may contact our office directly to schedule an appointment, fax a referral or send the referral through Order Facilitator. We are listed in Order Facilitator as Baptist Medical Group - ENT.

What to Bring

Please bring your completed new-patient paperwork, a valid photo ID, your current insurance card and any current prescriptions or medicine you’re taking to your appointment. You are always welcome to bring a significant other, family member or caregiver with you to your appointment.

Arrival

To help you have the best possible experience at your appointment, we ask that you please arrive 15 minutes prior to your appointment time.

Missed Appointment

To ensure we’re able to continue to provide the personal care you expect from a Baptist Medical Group physician, it’s important that you let us know immediately upon realizing you may be unable to keep your appointment. We request you notify the office with at least 24 hours notice whenever you are unable to keep your appointment.

Financial Information

We are currently accepting most insurance companies. Please contact your insurance carrier/payor to verify coverage. Your insurance can verify if prior authorization must be obtained from your primary care physician prior to scheduling.

It’s our policy that copayments, co-insurance, deductibles and any outstanding balances are due at the time of service. This means that you will be expected to pay those items (as defined by your insurance policy) while at our office for your scheduled appointment. For your convenience, we accept payments in cash, check or credit card.

It’s important to note that you are financially responsible for the care you receive, even if your insurance does not pay. If you have questions, we encourage you to contact our office and our staff will do everything we can to serve you.

Your Primary Care Physician

We value your relationship with your primary care physician and want to ensure that he or she stays actively involved and informed of every step of your health-care journey. We’ll be sure to communicate with your primary care physician and keep him or her as the leader of your health care team.